As I have said before I am told I am quite evangelistic about products and services that I consider are good. Following me on social media will soon make this evident, particularly when it comes to technology. Just over a year ago I bought an Android mobile phone from China and I was so pleased with it I tweeted and blogged the subject to death. But it was a really good phone, with great features and at a great price. Best still it was contract-free and unlocked from any network all while costing me around £135.
A screengrab from my original phone – image (c) Ryan P Cartwright CC:By-SA
After about 13 months of use it started to play up. First the battery life – which was one of the things I praised it for – started to dwindle in a bad way. It went from 36 hours on normal usage to around 12 in a week and then it dropped to four. No problem as I had received two batteries with it. I charged the second one and carried on but this time it would not charge beyond 65%, no matter how long I left it. After a further two weeks it refused to charge at all. It said it was but it was actually running on battery instead of charging and eventually both batteries died.
So I realised I needed a new ‘phone. After all I had imported this one and I couldn’t very well take it back to the shop. I had no insurance for it ( I doubt I could get any for an imported model) and the pohone was now around 14 to 15 months old. I decided to look for a new phone. I went back to the same supplier because I was impressed with their service when I bought the first one. More than one person around me questioned this as it appeared the economic reasons for getting an imported ‘phone may not be as good as they first seemed if I had to replace the unit every year. Never the less I didn’t want to return to the world of contracts, lock-in and the constant chase for the next shiny thing. So I selected a suitable unit costing around £100 which looked quite nice. I figured that at £100 I could afford it if it broke in another 15 months.
On the off-chance, I emailed the supplier in China first mentioning the problems I had encountered with the original ‘phone. To my – pleasant – surprise they offered to replace it. I had told them how long ago I had bought it and they were fine with that. They asked me to post it to them by regular airmail – which saved me quite a bit (it only cost £7) – and then to email them a proof of posting. I did this and they duly dispatched a replacement unit which arrived today and is now charging on my desk.
So the time frame of the whole is:
1st October 2103: The ‘phone first started showing problems
27 October 2013: I emailed the supplier
1 November 2013: I posted it back to them
18 November 2013: the replacement arrived.
So in all it was three weeks from reporting to replacement arriving and it cost me £7. Three weeks might seem a while but I had an old ‘phone around I could use and when I thought about it I have returned other electronic equipment in the UK which was under warranty in the past and it took around the same time. Remember they didn’t even wait for the old ‘phone to arrive. Their emails were courteous and well written and I dealt with the same person each time. Particularly nice for me was that their email was devoid of the “boilerplate” stock response text you get from so many “western” suppliers. You know, the sort of thing where they start the email with two paragraphs saying how happy they are to serve you today before asking you to do exactly what the last three eMails did.
So, on the basis on the good service I received, here’s what I want to say, if you are looking to buy a mobile ‘phone from China, buy it from Dracotek – the people I bought it from. If you are worried about buying direct then you can buy it through Amazon. Since I bought my first phone from them several people I know have bought phones from them and all of them have reported how satisfied they were with the product and the service. I am not affiliated to Dracotek, I just like the way they do business. They will be getting mine again.
Do not feed the troll is the story of a family that move house only to find a troll living under the lawn in their back garden. At first they think the troll is cute and funny but things never stay that way. Soon it takes over their whole lives and they realise they should have heeded the warning they found with it: DO NOT FEED THE TROLL!
As ever the book will be available to buy in paperback and Kindle (and on Google books if I can ever figure out how the heck they want me to add it to their listings) as well as free ebooks (Creative commons downloadable ones).
To stay in touch with the progress check out the book’s page on the Crimperbooks website.
I have to say I am really chuffed with how the Sugar the Robot book was received and it is partly that (and the fact that I seem to have caught a writing bug) which has lead to not only this new story but the beginnings of a new Sugar the Robot book and another book as well.
A few people have recently mentioned they’ve seen my posts and writings elsewhere. Some asked if I had a list of other places I write. To be honest the thought never occurred to me that people might want to read what I wrote. Mostly I write because it gives me an outlet and something to do
Anyway here’s a list of other places you may or may not have seen stuff I write/do.
I have been writing monthly posts for the big Bible project for a few months now. Mostly they will be related to being a Christian and being online and connecting that to a particular book of the Bible. There a list of the more recent digidisciple posts on the sidebar to the right.
Confronting online behaviour 6 Oct 2013: “Recently a friend of mine, lets call him Nathan, found himself in a difficult situation. Someone he thought he knew well, let’s call him David, shared a Facebook post which […]“
Learning to listen 6 Sep 2013: “When I first started work – in a drawing office – I was handed over to a senior draughtsman to be taken under his wing. They had stopped official apprenticeships […]“
Gleaning hope from social media 6 Aug 2013: “Someone once said if you want to see humanity at it’s worst, observe it behind the wheel of a car. Recently it’s felt like you can get a much clearer […]“
Broken servers and rash promises 6 Jul 2013: “The server was down, broke, busted, it was an ex-server. Bereft of proper config it served no files and it was down to me to fix it. Of course as […]“
Unless you’ve been on the moon (or don’t follow me on Twitter or Facebook) you’ll know that I have written a children’s novel and self-publish it through the Crimperbooks site. The bok, Sugar the Robot and the race to save the Earth is available under Creative Commons licence for free and you can buy it in paperback and on Kindle. More books are to follow but as well as that I also blog short stories and other interesting, book-related things on a blog over there.Selected posts:
Short story – Waiting at the bus stop What superpower would you most like to have? It was raining. It always rained after craft club. Alice hated that because it meant her artwork either got wet or crumpled as she tried to stuff it in her bag for protection. She looked at Jack who was […]
How can you get paid if you give your work away? A question that often comes up when I tell people that my books are available under Creative Commons is “how can you get paid if you give your work away?” It’s interesting and very relevant but not very easy to answer. Creative Commons? If you weren’t already aware Creative Commons is a licence for artistic […]
How to create a free children’s book A few people have asked me what tools I used to create my book. I wrote a blog post on my personal blog about this shortly before the launch and in case you missed it I thought I’d link to it from here too. In brief: I used free and open source software throughout I […]
How to promote a free book You’d think it would be easy wouldn’t you? Make a free book available to download and add in freedom to copy and distribute it as much as you want – you should have people flocking to your door? Except as with everything it’s not that simple. Firstly the web is huge, no it’s bigger than […]
I’ve not blogged any jokes lately so here we go… if any of these are yours I’m happy to give credit or remove them if you are feeling particularly draconian – just leave a comment and I’ll get right to it.
Do not argue with an idiot. He will drag you down to his level and beat you with experience.
Light travels faster than sound. This is why some people appear bright until you hear them speak.
If I agreed with you we’d both be wrong.
A bus station is where a bus stops. A train station is where a train stops. My boss says I sit at a work station.
Some people are like Slinkies … not really good for anything, but you can’t help smiling when you see one tumble down the stairs.
Whenever I fill out an application, in the part that says “If an emergency, notify:” I put “DOCTOR”. What’s my mother going to do?
The shinbone is a device God made for finding furniture in a dark room.
It says a lot that we’ve been working on Artificial intelligence for a few decades and natural stupidity for millenia.
The sole purpose of a child’s middle name, is so he can tell when he’s really in trouble.
Gun control may be complex but it’s easier than idiot control.
When in doubt, mumble.
Just remember…if the world didn’t suck, we’d all fall off.
The fact that Jesus loves you does not mean you are not an idiot.
Before hitching up with Mr or Miss Right – make sure their first name isn’t “Always”.
If you can’t convince them, confuse them.
Hippopotomonstrosesquipedaliophobia: the fear of long words (no really it is).
668 – The neighbour of the beast.
Laugh and the world laughs with you, cry and it wipes your tears, fart and you’re on your own.
Do not walk behind me, for I may not lead. Do not walk ahead of me, for I may not follow. Do not walk beside me either. Just pretty much leave me the hell alone.